Who & What Is The Australian Organisation For Quality

The Australian Organisation for Quality has been the leading Organisation for Quality Professionals since 1968. It was formed by a group of volunteers to raise business awareness of the benefits of adopting quality practices.

It is a not-for-profit organisation, incorporated in Victoria, with offices in each capital city and major regional centres. The president and councilors are elected by the members annually, and serve in a voluntary capacity.

AOQ is committed to meeting your business quality and management needs. It focuses on assisting individuals and organisations to access leading edge business quality information, and professional development and training.

AOQ - The Business Of Quality & The Quality Of Business

There is a growing and compelling trend to integrate a wide range of business management practices in manufacturing, retailing, service industries, not-for-profit organisations, and government. This especially involves those business practices that relate to occupational health and safety, product and service quality, environment protection, customer service processes, and customer satisfaction.

In these areas, quality may still be viewed by some as carrying the traditional and somewhat limited meaning of “product quality”. However, AOQ believes it must now be extended to cover the quality of the business management practices themselves, whether they are applied to quality or to safety or to the environment, or whatever else. Therefore our membership services and professional development programs are geared towards satisfying the broad range of quality business needs in the most efficient manner possible.
As a simple example, national and international standards and programs for continuous improvement in the key areas of safety, quality and environment, all require auditing as a key component of the management system. Why learn to audit three times over, if the same auditing principles and practices can be used to integrate the approach to continuous improvement in all three areas, and more.
Although AOQ is over 30 years old, it is not standing still on the technology of the past. Continuous improvement in the provision of our services and promotion of good quality now leads us along the path of integrated business quality practices.AOQ Mission/vision/purpose Statement June 2001

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AOQ – The Business Quality Leadership Body

AOQ’s vision – “to be the national organisation valued for promoting excellence in business”.

With the mission “To provide leadership for a national commitment to quality”, AOQ commits itself and its members to the goal of continually improving the international competitiveness of Australian organisations, big and small, private and public, metropolitan and rural, service and manufacturing, profit oriented and not-for-profit.
Our strategy is to promote continual improvement of the quality – not the techniques – of business practices of all types. This includes practices in the areas of quality, safety, environment, design, research and development, finance, sales, training and education, purchasing, business governance, ethics and corporate citizenship, loss management, human relations, and industrial relations.AOQ’s products and services include professional recognition of individuals’ quality skills and knowledge; recognition of organisational success; promotion of training, education, and professional development; public advocacy; newsletters and journals; publication and promotion of technical literature; networking, forums, seminars, and other quality learning and promotional opportunities.

In delivering products and services to meet the mission and goal, AOQ will apply values that demonstrate:

• ethics
• respect
• dedication
• high standards of service
• practical outcomes
• value adding
• trust
• integrity
• responsiveness to stakeholders
• passion
• community

The value AOQ will uniquely add is leadership, for all organisations and individuals throughout the nation, towards the goal.

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Australian Organisation For Quality (Victoria) Inc Rules

The Rules (constitution) of AOQ (Vic) Inc were updated at the Annual General Meeting of October 2000.

National Australian Organisation For Quality Rules

Rules of the national body of the Australian Organisation for Quality.

Affiliations

Professional affiliations, between AOQ and major overseas organisations, help to keep members informed of the latest developments in quality and business technology and methods.

AOQ is associated with the Euro-Australian Co-operative Centre for Continuous Improvement and Innovation Management for research into quality improvement in Australia. AOQ supports the Centre’s work in assisting local companies expand their export markets in leading edge technology, particularly in Europe.

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